Refusionspolitik

Cancellation

If you have changed your mind about your purchase, you may return the item within 14 days of receipt. The item must be returned in its original condition and packaging. Please note that you are responsible for the cost of return postage.

If you have ordered a large Foldevase, we kindly ask you to send the vase and the heavy base separately, as the base may cause significant damage to the vase during transit.

Exchange

If you wish to exchange an item, please return it to us within 14 days. Once we have received the returned item, you are welcome to place a new order via our webshop.

If possible, we always recommend visiting our shop in person with the item, where we will be happy to assist you directly.

Damaged items

If you receive an item that is faulty or damaged, please contact us at shop@tageandersen.com as soon as possible. We will arrange to send you a replacement item and will provide a return shipping label so you can return the faulty item to us at no cost.